Marketing Services Guarantee Terms and Conditions

Guaranteed Top Search Ranking Terms and Conditions

What search engines will my site be listed in?
AllTheWeb, AltaVista, AOL, Dogpile, ExactSeek, Excite, Google, Hotbot, Iwon, Lycos, Mamma, MSN, Netscape, Open Directory (dmoz.com), Search.com, WebCrawler, Yahoo Directory (non-commercial sites only), Yahoo Web Results, and more.

How long will it take before my site is listed in the search engines?
We can complete the keyword research, organic search engine optimization service, and registration usually in two weeks. Because we collaborate with you and your input is needed in each step of the process, your responsiveness may impact that timeline. After the site is registered with search engines, it takes anywhere from a couple days to a couple weeks before you'll begin to see better search engine ranking. That's why we send you a final report a month after the registration.

Tell me more about the guarantee.
We begin by doing keyword research to select up to 5 ideal keyword phrases for your site to target. You and OCC must then both agree on the keywords being targeted. (We will not agree to target highly competitive keywords for which it would be impossible for your site to rank well.)

We will then optimize your site for those keyword phrases and register your web site in approximately 20 of the top search engines and directories. After one month we will run a search engine ranking report to see where your site ranks in each of the 20 search engines for all 5 keyword phrases. There will be 20 x 5 = 100 total rankings measured. If your website does not rank in the top 10 for at least 5 of those rankings and in the top 20 for 10 of those rankings we will refund your entire payment.

If your website is built with OurChurch.Com's BEACON web builder, we will make the optimization changes directly to your web page for you, so you don't have to do anything. If your website is not built with OurChurch.Com's BEACON web builder, we can still make the changes to your website for you. In order to do that we will require the the login information and any additional information needed to modify your website.

Although we highly recommend allowing us to modify your website for you, if you would prefer to optimize your web page yourself, we will send you an optimized version of your web page. You must upload it and replace the current web page. In the case that you use an online web builder to build your website, we can send a list of the changes that need to be made. After you have made the changes to your website, we will review the modifications you have made to verify that all modifications were done and that they were done correctly.

Search engine optimization involves modifying your web page to optimize it for the search engines. This includes both on page (visible to visitors) and off page changes. Some of the text on the page will need to be altered and you may need to add to or remove some of the textual content of the page. We work with you to get the best optimization for your website the way you want it, however, refusing any element of the optimization of the page will void the guarantee.

During the optimization service, there two points at which you, the client, will be asked to approve part of the service, once to approve the keyword selection and once to approve the proposed modification for optimizing the web page. After the keywords are approved, if you wish to change the keywords, you will be required to purchase additional maintenance hours for the additional work. Similarly, after the proposal has been approved, if you wish to change the optimization of the site, you will be required to purchase maintenance hours for the additional work.

Having ads on your website and not having your own domain name will hurt your rankings in search engines. While we can usually still get your site top rankings, we cannot extend the money-back guarantee if you do have ads on your web page or do not have your own domain name.

During the initial optimization of the web page, OurChurch.Com will indicate what modifications need to be done in order to fully optimize the web page for the keywords selected. While we highly recommend implimenting all modifications in order to receive the greatest benefit from the optimization service, you may choose to not impliment all of the recommended modifications or only partially optimize the page. If you choose not to impliment all recommended modifications, the guarantee is void.

If you change the page at any time during that month period between when we optimize your site and we run the search ranking report, the guarantee is void. If the page is offline (your site goes down) for any period of time, the guarantee is void.

Additional SEO Management guarantee information:

Once the first month is completed you are welcome to make changes to the optimized page. Once a month we will check your website to see if you have made any changes to it. If you have made any minor changes we will make modifications to the page as necessary to maintain the optimization of the page. OurChurch.Com retains the right to define minor changes. Minor changes are generally defined as no more than one paragraph added or changed. If more changes have been made to the page, the client will be required to order the Web Page Re-Optimization service in order to maintain the optimization of the page. Failure to do so will void the guarantee.

OurChurch.Com will also produce a report of the website's major search engine rankings. As will the initial guarantee, we we will run a search engine ranking report to see where your site ranks in each of the 20 search engines for all 5 keyword phrases. There will be 20 x 5 = 100 total rankings measured.

Many clients may find that after the first month or two their site has far more than the guaranteed five top 10 rankings and ten top 20 rankings. While we will strive to maintain those rankings, the guarantee is only for five top 10 rankings and ten top 20 rankings. If the website's rankings decrease, but are still at or above five top 10 rankings and ten top 20 rankings, then the guarantee has still been met. This guarantee for the monthly management service is only applicable to the Guaranteed SEO Management service. The guarantee is not offered for the monthly management of the SEO Management Lite service.

The SEO Management Lite service does offer the guarantee of five top 10 rankings and ten top 20 rankings for the first month. If OurChurch.Com does not meet the guaranteed five top 10 rankings and ten top 20 rankings during the initial optimization process, the client may choose to keep the SEOM Lite management service giving OurChurch.Com the opportunity to improve the clients search rankings in order to get into compliance with the Terms and Conditions. The client also has the option to request a refund for the set up fee. If the client chooses to request a refund, the client is only eligible for a refund for the set up fee. The refund must be requested with in seven business days of the renewal date. Subsequent months during management phase are not covered by the guarantee. If the client's ranking drop below five top 10 rankings and ten top 20 rankings after the first month, no refund will be offered for either the setup fee or any of the monthly payment. If the client has contracted for one year of the SEO Management Lite service, the client will still be responsible for completing the 12 monthly payments.

OurChurch.Com will also provide modifications to the optimization of the web page as neccessary to keep the optimization up to date with the latest trends and strategies. We retain the right to determine what those new trends are and whether changes to the page are required.

OurChurch.Com offers the opportunity for a 1 year contract with our Search Engine Optimization Management services. In this 1 year contract, you (the customer) agree to continue to the Search Engine Optimization Management service for at least 1 year (12 monthly payments) and you receive the equivalent of 2 months of the monthly fees discount off the initial setup fee of the service ($200 for the Guaranteed SEO Management service and $100 for the SEO Management Lite service). If the service is cancelled before the completion of the 1 year, the customer will be charged the amount discounted off the setup fee ($200 for the Guaranteed SEO Management service and $100 for the SEO Management Lite service) and a early cancellation fee equal to half the cost of the remaining months. (For example, if you cancel your Guaranteed SEO Management service ($99/month) 6 months early, then half of the cost of the remaining months would be $297) Other processing fees may apply as well. If the contract is broken by non-payment, the customer will be required to pay the amount owed for those unpaid months. The customer may be given the opportunity to resume their service at that time at the discretion of OurChurch.Com, or the non-payment may be treated as an early cancellation with all early cancellation fees applicable.

If you choose to purchase the SEO Management or SEO Management Lite services, payments for the monthly management service will begin when the first month's report is sent, one month after the completion of the initial optimization, or two months after the SEO Management or SEO Management Lite form is recieved, whichever comes first. Typically the initial optimization takes 2-3 weeks with one month after given for the search engines to adjust; however, during the initial optimization process there are several points (as indicated above) where we require a response from you, the client. If delays in our receiving a response from you cause the initial optimization to take longer than two months, the monthly payments will still begin two months after the SEO Management form was submitted, regardless of whether the optimization has been completed.

All search engine optimization services provided by OurChurch.Com are intended to improve the search engine rankings of the optimized web page. OurChruch.Com is only responsible for improving the search engine rankings within the Guarantee (when applicable). The improvement in the search engine rankings typically will increase the traffic to the optimized web site and the increase in traffic may also increase the sales or conversions on the website; however, there are many factors outside the scope of OurChurch.Com's search engine optimization services which contribute to both increased traffic and increased conversions. Therefore, OurChurch.Com is not responsible for either an increase in traffic or sales.

Order Search Engine Optimization Services from OurChurch.Com today!

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